Collection Letter History
Collection Letter History
Use the Collection Letter History form to review past-due invoices for which collection letters have already been sent to patients and to manage reprints or re-queuing.
Aging filters
Choose the aging bucket via radio buttons to display:
- 30–60 days past due
- 60–90 days past due
- Over 90 days past due
- All (shows all invoices with sent collection letters, regardless of current aging)
Reprint and status management
- Reprint letters: Select one or more invoices and reprint collection letters with preset notes tailored to the current aging.
- Mark as Unsent: Requeue selected invoices so they appear again in Pending Collection Letters for printing.
More options
- Load Patients in Patient Master: Open the patients for the selected invoices in the Patient Master file.
- Billing Trail: View all transactions associated with a selected invoice.
- Transaction Summary: Show totals for the selected invoices.
- Edit Order: Open and edit the associated order.
- Cases: Associate existing or new cases to selected invoices.
- Documents: Attach supporting documents to selected invoices.
Tip: If a patient address is updated or a letter needs correction, mark the invoice as Unsent here, make your edits, then reprocess from Pending Collection Letters.
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