OCL LIS Support | Home

Tip: The more specific your question, the better the answer. For the most accurate answer, include what you are trying to do, where you are in the LIS, the issue you are experiencing, and any relevant error message or example. Broad questions may result in less helpful answers.

    • Popular Articles

    • ABN (Advance Beneficiary Notice)

      ABN (Advance Beneficiary Notice) Use an ABN to notify Medicare beneficiaries when a service may not be covered, so the patient can decide whether to proceed and accept financial responsibility if Medicare denies payment. Purpose Inform patients in ...
    • Billing Rejections vs. Claim Denials

      Billing Rejections vs. Claim Denials 1. Overview In medical billing, a claim that is not paid is often categorized loosely as "denied," but there is a critical technical difference between a Rejection and a Denial. Understanding this distinction is ...
    • Client Master File

      Main Tab Additional Info Destinations Report Rules Physicians Call Rules Confidential Tests Cancellation Rules Frequent Tests Units Sales Reps Epidemiology Main Tab The Client Master File is where users add and maintain client records in the LIS. ...
    • Patient Master File

      The Patients form will allow the user to add new patients or edit existing patients. Fill out the required fields marked with an asterisk. If you are able to fill out the non-required fields, that information could be useful in the future. Select the ...
    • Patient Account Merge

      Users sometimes enter a patient in the LIS who already exists. This usually happens when they skip the patient search and create a new patient instead. When you detect a duplicate patient, you can use the patient account merge tool to eliminate it ...