Pending Collection Letters
Pending Collection Letters
Use the Pending Collection Letters form to manage invoices that are past due and generate appropriately worded collection letters.
Aging filters
Choose the aging bucket via radio buttons to display:
- 30–60 days past due
- 60–90 days past due
- Over 90 days past due
- All
Print collection letters
- Select one or more invoices and print collection letters with preset notes tailored to how late each invoice is.
- After printing, mark the letters as sent to track outreach and avoid duplicate printing.
More options
- Load Patients in Patient Master: Open the patients for the selected invoices in the Patient Master file.
- Billing Trail: View all transactions associated with a selected invoice.
- Transaction Summary: Show totals for the selected invoices.
- Edit Order: Open and edit the associated order.
- Cases: Associate existing or new cases to selected invoices.
- Documents: Attach supporting documents to selected invoices.
Tip: Work one aging bucket at a time (e.g., Over 90 days), print the batch, then mark all selected as sent to keep your collections queue accurate.
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